Return & Refund Policy

Andy Device™ Return & Refund Policy

60 Day Money-Back Guarantee

Effective Date: August 1, 2021


The Andy Device™ Custom Flat Feet Pediatric Orthotic comes with a 60 day money back guarantee.


60 day money back guarantee – the andy device logo

To get a full refund, please ship the following items to Pediatric Orthotics (address below):


  • The custom orthotic(s)
  • Any other items that were included in the kit (if applicable)


These items will be required to refund the full amount. Partial refunds are also available on a case-by-case basis.


Items not required to return for a full refund are:


  • Plastic bags
  • Instructional paper
  • Other packaging materials


The customer will be required to cover packaging and shipping. may, but is under no obligation to, honor requests for refunds for the following reasons:


  • Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery from us. Depending on the price of the product, may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.


  • Incorrect use of product: The product is meant to treat pediatric flat feet in children and nothing else.


  • Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every orthotic device is quality controlled and double-checked before shipping.


All returns ship to:


Pediatric Orthotics

30 S. Kyrene Rd,

Ste# 3

Chandler, AZ. 85226


Call (602) 245-7249 with any additional questions or concerns.